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Tuesday, September 16, 2008

Completing the SAP CCMS Monitor Form

To display the SAP CCMS Monitor Form, either click the Edit link for an existing SAP CCMS Monitor in a monitor table, or click the Add a new Monitor to this Group link on a group's detail page and click the Add SAP CCMS Monitor link.
Complete the items on the SAP CCMS Monitor form as follows. When the required items are complete, click the Add Monitor button.

Server
Select the server you want to monitor. Use the choose server link to enter a path name to a server. The server selection page is displayed. Complete this form as follows:
· Server: Enter the address of the SAP server you want to monitor.
· SAP Client: Enter the Client to use for connecting to SAP. A default client of 800 is typically used.
· System Number: Enter the System number for the SAP server. A default system number of 00 is typically used.
· Username: Enter the Username required to connect to the SAP server. This user must have authorization to access CCMS metrics; see authorizations for details.
· Password: Enter the Password required to connect to the SAP server.
· Router String (Optional): If your connection is being made through a router, enter a router address string. You can find the router address using the SAP Logon tool from the SAP Client software. Open the Logon console, select the server you want to monitor and then select Properties to view the router address. Leave it blank otherwise.

Counters
Choose the server performance parameters or counters you want to check with this monitor. Use the choose counters link to bring up the counters selection screen where an expandable browse tree will be displayed. This tree will more or less match the hierarchy of Monitoring Tree Elements displayed in the Monitoring Tree that is shown in the SAP GUI with transaction RZ20. However, our browse tree may show more or less information than RZ20 depending on the authorization level of the username you specified for this monitor.
Check or clear the check boxes on the choose counters screen to select counters to monitor on this server.
Note: Due to the large amount of metrics that are being retrieved when displaying the entire SAP metrics browse tree during monitor definition, there could be a noticeable delay going from the "choose server" page to the "choose counters" page (possibly 1 to 2 minutes). However, once a browse tree has been successfully retrieved it will be cached to file automatically, so that the next time you retrieve metrics from the same server/username the wait time will be greatly reduced.

Update every
Select how often the monitor should check the SAP server. The default interval is to run or update the monitor once every 10 minutes. Use the drop-down list to the right of the text box to specify another update interval in increments of seconds, minutes, hours, or days. The update interval must be 15 seconds or longer.
Title
Enter a title text for this monitor. This text is displayed in the group detail page, in report titles, and other places in the SiteScope interface. If you do not enter a title text, SiteScope will create a title based on the host, server, or URL being monitored.

Advanced Options
The Advanced Options section presents a number of ways to customize monitor behavior and display. Use this section to customize error and warning thresholds, disable the monitor, set monitor-to-monitor dependencies, customize display options, and enter other monitor specific settings required for special infrastructure environments. The options for this monitor type are described below. Complete the entries as needed and click the Add or Update button to save the settings.
Disable
Check this box to temporarily disable this monitor and any associated alerts. To enable the monitor again, clear the box.
Verify Error
Check this box if you want SiteScope to automatically run this monitor again if it detects an error.
Update Every (on error)
You use this option to set a new monitoring interval for monitors that have registered an error condition. For example, you may want SiteScope to monitor this item every 10 minutes normally, but as often as every 2 minutes if an error has been detected. Note that this increased scheduling will also affect the number of alerts generated by this monitor.
Schedule
By default, SiteScope monitors are enabled every day of the week. You may, however, schedule your monitors to run only on certain days or on a fixed schedule. Click the Edit schedule link to create or edit a monitor schedule.
Monitor Description
Enter additional information about this monitor. The Monitor Description can include HTML tags to control display format and style. The description will appear on the Monitor Detail page.
Report Description
Enter an optional description for this monitor that will make it easier to understand what the monitor does. For example, network traffic or main server response time. This description will be displayed on with each bar chart and graph in Management Reports and appended to the tool-tip displayed when you pass the mouse cursor over the status icon for this monitor on the monitor detail page.
Depends On
To make the running of this monitor dependent on the status of another monitor or monitor group, use the drop-down list to select the monitor on which this monitor is dependent. Select None to remove any dependency.
Depends Condition
If you choose to make the running of this monitor dependent on the status of another monitor, select the status condition that the other monitor or monitor group should have in order for the current monitor to run normally. The current monitor will be run normally as long as the monitor on which it depends reports the condition selected in this option.
List Order
By default, new monitors are listed last on the Monitor Detail page. You may use this drop-down list to choose a different placement for this monitor.

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