Downloading the CCMS Agents

1. You require the file CCMAGENT.SAR. This archive contains all CCMS agents, including SAPCCMSR, SAPCCM4X, and SAPCM3X.
* We recommend that you use the newest version of each agent. You can determine the version of a CCMS agent with the option –v
* The archive also contains the availability agent CCMSPING.

2. You can download CCMAGENT.SAR from the SAP Software Distribution Center of the SAP
Service Marketplace (http://service.sap.com/swdc). Log on with your SAP Service Marketplace ID. Check the following folders in the specified order for this file and download it:
In the navigation bar, choose Download -> Support Packages and Patches -> Entry by Application Group -> SAP NetWeaver -> SAP NETWEAVER -> SAP NETWEAVER
2004S -> Entry by Component -> Application Server ABAP -> SAP KERNEL 7.00 32/64-BIT -> Database Independent.

Only if the desired archive does not exist in the above folder, choose Download -> Support Packages and Patches -> Entry by Application Group -> SAP NetWeaver -> SAP NetWeaver components -> SAP WEB AS -> SAP WEB AS 6.20 ->
SAP WEB AS ABAP -> SAP KERNEL 6.20 32/64-BIT -> Database Independent.

Only if the desired archive is not in either of the above folders, choose Download -> Support Packages and Patches -> Archive for Support Packages and Patches -> Entry by Application Group -> SAP Application Components -> SAP R/3 -> SAP R/3 4.6A -> SAP KERNEL 4.6D 32/64-BIT -> Database Independent.

The reason for specifying multiple folders is that CCMS agents are partly dependent on the operating system release. Agents for a current SAP release may no longer cover all available operating system releases (for example, agents for SAP Web Application Server 6.20 are supported only on HP-UX 11.x; however, there are still application servers to be monitored that are running on HP-UX 10.x).

* You can determine the version of the CCMS agents in CCMAGENT.SAR by displaying the associated Info File.

* If you require an agent for an older operating system release that is not in the folders above, SAP also provides the newest CCMS agent functions in patches to older SAP Basis releases (especially SAP Basis 4.6D), as far as possible.

3. Decompress the CCMAGENT.SAR archive with the SAPCAR tool. Take account of SAP Note 212876 (The new archiving tool SAPCAR). For decompressing the archive, use the following instruction:
sapcar –xvf ccmagent.sar

Up to SAP NetWeaver 04 CCMS agents were freely backward compatible, so you could – independent of the monitored system release – always use the latest release of the CCMS agent. As of SAP NetWeaver 2004s, this has changed:
* To monitor a SAP instance up to release NW04 (6.40), always use an agent with release NW04 (6.40).
* To monitor a SAP instance with release NW2004s (7.00) or a host without SAP instance, use an agent with release NW2004s (7.00).